Terms & Conditions

  • In this contract ‘We’, ‘us’ or ‘our’ means VESTITO MERCHANDISE Private Ltd.
  • If you buy goods on our site you agree to be legally bound by this contract.
  • You may only buy goods from our site for non-business reasons.
  • This contract is only available in English. No other languages will apply to this contract
  • You will need to register on the site with information about yourself which is accurate, current and complete. The password you provide should be kept secure and you must notify us of any breach of security or unauthorised use of your account.
  • You place an order on the site by adding your selected item(s) to the shopping bag and proceeding to checkout. Items in your shopping bag are not reserved and may be purchased by another customer.
  • When you place your order at the end of the online checkout process (i.e. when you click on “Pay”), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.
  • We may contact you to say that we do not accept your order. This is typically for the following reasons:
    1. the goods are unavailable
    2. we cannot authorise your payment
    3. you are not allowed to buy the goods from us
    4. we are not allowed to sell the goods to you
    5. you have ordered too many goods
    6. there has been a mistake on the pricing or description of the goods.
  • Once you have placed an order, this cannot be cancelled at any stage. The contract is completed on receipt of the order.
  • The estimated date for delivery of the goods takes a week to 10 days.
  • If the order is customised, it could take a minimum of two weeks to dispatch.
  • We require that all deliveries are signed for by a person at the delivery address. You agree that delivery takes place when the goods are signed for at the delivery address and the signature of the person at the delivery address is conclusive evidence that the signed-for goods have been delivered to you at that address.
  • If nobody is available to take delivery, please contact us using the contact details given on the website page to arrange an alternative delivery.
  • If we cannot deliver your goods due to any unforeseen circumstances by VESTITO MERCHANDISE, we will let you know by email/phone and reserve the authority to cancel your order with a full refund, for the goods purchased.
  • You are responsible for the goods when delivery has taken place. In other words, the risk in the goods passes to you upon delivery.
  • We may deliver your goods in instalments.
  • We accept the following payment methods: Visa, MasterCard, American Express, Visa Debit, Visa Delta, Paytm. We do not accept any other method of payment, we do not offer cash on delivery.
  • We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
  • Your credit card or debit card will only be charged when the order is placed on the website.
  • The price of the goods is in the currency shown at the checkout. You are responsible for any charges that your payment card provider may apply for making payment in that currency.
  • In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, We may, at our discretion, either contact You for instructions or cancel your order and notify You of such cancellation. We will have the right to modify the price of the product and contact You for further instructions using the e-mail address or telephone number provided by You at the time of registration or placing an order, or cancel the order and notify You of such cancellation.
  • The price of the goods does include the price of delivery, which will be shown in the total amount at checkout.
  • If the shipping address of your goods is in India the price of the goods includes sales tax and duties.
  • Many of our garments are hand finished or hand embroidered. By their nature these garments may exhibit small irregularities and may vary from examples shown on the website; this is not a manufacturing fault. Garments featuring hand embroidery or hand finishing or incorporating fabrics such as chiffon and georgette are by their nature susceptible to pulls and rips and are not designed for hard wearing.
  • We will try to resolve any disputes with you quickly and efficiently.
  • If you are unhappy with the goods, our service to you, or any other matter, please contact us as soon as possible.
  • Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this site. We try to ensure that the information on this site is accurate and complete. But we do not promise that our Content is accurate or error-free. We cannot guarantee that our content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the internet ensure they have up to date virus checking software installed. Your use of the site and its content grants no rights to you in relation to any intellectual property rights relating to the Content All such content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this site are protected by national intellectual property and other laws and international treaty provisions. Any reproduction or redistribution of the Content is prohibited and may result in civil and criminal penalties.
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